Soft Skills for Tough Cookies: Dealing with Difficult Managers


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Have you ever worked with a manager who is difficult to get along with? Do you ask yourself, “How in the world do I work with this type of person?”

Are you a difficult manager? Have you been told your communication style is too extreme and affects your ability to lead others?

If you answered “Yes” to any of these questions, this book is for you!

Tough Cookies are people with excellent technical skills, but weak interpersonal skills. They can be challenging to work with unless others understand them and know how to communicate with them. For both Tough Cookie managers and for people who work with them, Soft Skills for Tough Cookies provides ways to improve communication by adjusting behaviors, not personalities.

Soft Skills for Tough Cookies describes different communication styles based on twelve cookie types. Perhaps you can imagine how a Ginger Snap, snaps?

The author provides specific ways to improve interpersonal skills for managers while giving staff members ways to interact with them more effectively. As a Sugar Cookie who lives with an Oatmeal Raisin, trust me, it’s important!…

Additional information

Weight .376 kg
Dimensions 14 × 1.3 × 21.6 cm

Hardcover, Paperback


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